Shipping Policy

United States Shipping Rates:
FREE Standard Shipping (3-5 days) - $0
Priority Processing 1-3 Day Shipping (with Tracking)—$7.99
Insulated 1-3 Day Shipping with Ice Packs - $10.99

International Shipping Policy
We currently do not ship outside the U.S.

All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays.

Delivery delays can occasionally occur.

If you order says delivered, but you haven't received it please contact the shipment carrier as soon as possible and provide them with your tracking number that was provided for you in your email.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages
If you live in a warmer state (over 85ºF) please use the insulated shipping with ice packs option at checkout to ensure your product arrives as expected and refunds/exchanges can be processed.

OEK Somnia is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.